Website usage terms & conditions

Latest update: 25th of April, 2019.


Welcome to our website If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy, Cookie Policy and Booking Terms & Conditions govern GetaClujTour’s relationship with you in relation to this website (collectively referred to herein below as ‘Website’). If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘GetaClujTour’ or ‘us’ or ‘we’ or ‘our company’ refers to the owner of the website whose registered office is in Cluj-Napoca. The owner of this Website is S.C. Carpatino Tours S.R.L., Hayland Express online travel agency, functioning under trade name GetaClujTour, with a registered office in Cluj-Napoca, entered in the Romanian National Trade Office, Cluj-Napoca division, under the number J12/1328/2016, VAT no. 35886377. The term ‘you’ refers to the user or viewer of our website.

Intellectual Property Rights

This website and its content is copyright of S.C. Carpatino Tours S.R.L., trading as © GetaClujTour. All rights to the intellectual property and material contained on this Website, and all such rights are reserved. This material includes, but is not limited to, legal information of our company, images and text information.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

– you are granted a limited license only, subject to the restrictions provided in these Terms, for purpose of viewing the material contained on this Website.

– you may print on paper extracts for your personal and non-commercial use only

You may not distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

The name ‘GetaClujTour’, as well as related trademarks and logos featured on the Website are trademarks of our company. All other trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Usage of the Website

We use our Website in commercial purposes, to present and promote our company and sell our services and third party companies services.

We provide you with our contact information for the only purpose of making inquiries about our products and services, check availability or booking. 

We give you the possibility to sign up for an account on our Website for the intention of purchase. Your user ID and password are confidential and you must maintain them as such.

We give you the possibility to publish comments (on certain page), leave reviews and post images on your comments and reviews. This content will be available publicly on our Website. All published such content will be reviewed before being made public. The comments and reviews you can leave on our Website must only reflect your opinion about the products and services we are providing or general information about the destinations we offer.

When making an online booking and payment, through your account, you take full financial responsibility for all transactions made under your name or on your account.

Accurate data must be provided during the inquiry and booking process, either personal or for every other person for which the data has been provided by the same user.

We reserve the rights to:

– remove published content from the Website, without any explanation or prior notification, if we consider it inappropriate for public access.

– terminate user accounts, without prior notification, if they abuse our Website or violate terms and conditions.

– change, remove or replace the content of the Website, including images, service availability, pricing and tour descriptions, without prior notice.

Restrictions of Usage

This Website is not for use by any minors (defined as those who are not at least 18 years of age). By using this Website you guarantee that you are over 18 years old and have the legal capacity to initiate judicial actions.

You are expressly restricted from all of the following:

– publishing any of our Website material in any possible media;

– using this Website for any commercial purposes or illegitimate purposes;

– using or showing any of our Website materials publicly;

– using this Website in any way that may be damaging to general performance of the website;

– using this Website in any way that affects or interferes with other user access to this Website or can harm the website, any person or any business entity;

– using our online booking system to speculate or to make fake or fraudulent reservations;

– using this Website to engage in any advertising strategy or in data extracting.

Usage of contact information

This Website contains our contact information, including email addresses, contact fill-in forms, phone number and social media page addresses.

The following behavior, by a user of our Website, through any of the means of communication mentioned above, is considered unacceptable:

– use of company communications systems to send chain letters;

– forwarding of company confidential offers to external locations;

– distributing, disseminating or storing images, text or materials that might be considered indecent, pornographic, obscene or illegal;

– distributing, disseminating or storing images, text or materials that might be considered discriminatory, offensive or abusive, in that the context is a personal attack, sexist or racist, or might be considered as harassment;

– accessing copyrighted information in a way that violates the copyright ;

– broadcasting unsolicited personal views on social, political, religious or other non-business related matters;

– transmitting unsolicited commercial or advertising material;

– undertaking deliberate activities that waste staff effort or networked resources;

– introducing any form of computer virus or malware into the company network.

If the user does not have an acceptable behavior, GetaClujTour reserves the right to block the user’s IP, ID on different social media platforms or phone number, without any notice.

Your content

In this Website standard Terms & Conditions, ‘Your Content’ shall mean any text or images or other material you choose to display on this Website, publicly. With respect to Your Content, by displaying it, you grant GetaClujTour a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.


Through this Website you are able to link to other websites which are not under the control of our company. These links are provided for your convenience, to bring further information. We have no control or responsibility over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, GetaClujTour takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Limitations of Liability

The information contained in this website is for your general information purposes only. The information is provided by GetaClujTour and while we endeavor to keep the information up to date and correct, neither we nor any third parties make no representations or warranties of any kind, express or implied, about the completeness, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. By using this Website you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website.

Variation of Terms

GetaClujTour is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website. The changes are subject to change without notice.

Entire Agreement

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between GetaClujTour and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

Governing Law

These Terms will be governed by and construed in accordance with the laws of Romania.